Cookies & Privacy

Joining the waitlist

The first name, last name and email address you submit are stored in Supabase. We use Resend to send waitlist emails, including the sign-up confirmation. Submitting the form is separate from your optional cookie choice.

Placing a pre-order

Stripe handles payment details on its checkout page. The website keeps order and payment-confirmation records in Supabase so the studio can manage your purchase. Vercel hosts the website and its server requests. Your browser’s saved cart does not contain card details.

After verified payment, your checkout email joins the Vox Equinox waitlist for game news and development updates unless you choose “Order emails only” at checkout. We record the notice version and your choice with the signup. You can unsubscribe through the link in your welcome email; a later purchase will not override a previous unsubscribe. Essential receipts, alpha-access and game-delivery emails still relate to your order and continue separately.

Checking shipping

Package options calculate the displayed flat shipping charge from your selected destination country and number of physical reward sets. Your browser saves the selected country with your cart; our server validates the destination and shipping charge at checkout. Stripe collects the delivery address for physical goods.

Live activity

If you choose Yes, this tab connects to Supabase Realtime while the page is visible and the activity HUD is open. A random connection key keeps the count in sync. It stays in memory and is not saved as a visitor cookie or added to customer records. Other connected browsers receive temporary keys with no names, emails or order details. We disconnect when you hide the page, close the HUD or withdraw permission. The count may take a moment to update after a connection drops.

This counts consenting active browser connections, rather than unique people. Multiple tabs and devices can count separately. The live connection does not create a visit history; the separate daily statistics below use your same optional cookie choice.

The completed pre-order total comes from verified paid package orders, excluding fully refunded purchases. It is not a count of individual game copies. Customer and payment details are not displayed.

Daily visitor and cart statistics

If you choose Yes, our server converts your connection’s IP address into a keyed hash that changes each day in the America/Los_Angeles time zone. The statistics store this daily hash rather than the raw IP address. A shared network, VPN or changing connection can affect the count, so daily unique IPs are an estimate of traffic, not an exact count of people.

We also record cart starts, package additions and whether a related checkout completed. A random cart identifier links this activity to a verified payment result without copying your name, email, shipping address or payment details into the statistics. We do not store page routes or browsing histories in these metrics. Detailed pseudonymous statistics are retained for 90 days; daily aggregate totals may be kept longer.

The studio receives private aggregate reports by email, including visits, cart activity and completed checkouts. These reports do not list individual visitors, IP addresses or customers. A cart not completed at the report time may still be purchased later. This feature does not send abandoned-cart reminders or other emails to customers.